For centuries police officers have used face-to-face conversations as a central part of their work. But as more younger officers join the force, these Millennials are used to having much of their social interaction online, and they don’t have a lot of experience engaging in conversation. Police departments are now requiring new police officers to have face-to-face conversations with the public and are teaching them how to read body language. A new training program for young police officers includes having them engage with strangers in conversation and providing feedback. Listen to hear more about this new training and why it’s needed.
Story Length: 4:37
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