Twitter and Facebook say they are cutting off bulk data access to a firm that scans vast amounts of public social media posts. Critics say the service enables police to conduct invasive surveillance. Others say that social media is a useful tool in investigating crimes. Listen to hear more about this controversy, which includes the issue of protecting civil rights and law enforcement’s use of commercial products.
Story Length: 3:33
© 2016 National Public Radio, Inc. Used with the permission of NPR. All rights reserved.
AIR DATE: 10/13/2016