Everyone makes mistakes they need to apologize for in order to repair their relationships. Public figures like politicians and celebrities also have to say sorry publicly for inappropriate behavior, as we have seen more often recently. However, not all apologies are created equal. A few key elements make some much more successful than others. An expert in dispute resolution explains what makes for an effective apology in the digital age. He also discusses how cultural differences and other circumstances affect the way you should ask for forgiveness. Listen to learn how to tell a good apology from a bad apology.
Story Length: 5:16
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November 2, 2021
4:41
The Minnetonka company has been making and selling moccasins, a type of footwear traditionally made and worn by Native Americans, for over 70 years. Indigenous tribes have never been acknowledged or compensated by the company, however. Recently, Minnetonka executives apologized for their acts of cultural appropriation, in which they exploited aspects of Indigenous culture without recognition, and are seeking ways to honor Native Americans in the future. Listen to hear an Indigenous activist describe how Minnetonka’s business damaged Native industry and why the company wants to do better.
Read MoreJanuary 4, 2018
3:13
There have always been rumors that Apple purposely slows down the batteries in their phones to get their customers to buy the latest iPhone. Now, Apple is admitting it does slow down old iPhones, but not to sell more products. Despite admitting to slowing down phones, Apple's loyal customer base did not hesitate to purchase Apple products this holiday season. Listen to learn why Apple slows down the batteries in iPhones and how important public relations are to a company's reputation.
Read MoreJanuary 15, 2016
6:06
The name of President Woodrow Wilson is on programs and buildings at Princeton University and students are calling for its removal. The former president is remembered for his progressive views, but his record on race is divisive as he actively supported segregation. Some think his legacy is now disputed, and his name should be removed. Others think the answer is not to deny history but to understand it. Listen to this story with students and debate the issue of whether historic figures should be held to contemporary standards.
Read MoreJanuary 1, 2015
3:54
In December 1864, nearly 200 Cheyenne and Arapaho were killed by a United States cavalry who hoped to drive Native Americans out of the Western territory. This year descendants of these tribes returned to the massacre site for the 150th anniversary and received an official apology from Colorado’s governor. Listen to learn more about the massacre and its legacy.
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